West Valley City is interested in what its residents think of their city.  

 The city conducted a survey from late March to mid-April to gauge the thoughts of people on city services and amenities, how West Valley City delivers those services, and what citizens residents would like to see for their community in the future.  

“We are hoping to understand residents’ needs and priorities and their experiences in the city,” said Lauren McPeak, an administrative management analyst for the city. The feedback derived from the survey “will help us make some informed decisions,” she added.  

The survey, which was said to take about eight to 10 minutes to complete, was available on the city’s website, social media accounts, utility-bill payment website, and in various print forms.  

Survey participants were queried on roads, public safety, and parks, to name a few of the municipal services provided by West Valley City. “What do you enjoy most about the city, what is something that you don’t enjoy that we can improve, what is a business that you would like to see in West Valley?,” McPeak described as other questions in the survey. 

“We really want to ensure that residents have a voice that they can see is shaping the city that they live in,” McPeak said.  

The survey was done by OnPointe Insights. The Utah County research firm does surveys for a number of cities in and outside of Utah. Once the results are compiled (expected to be in May) --a summary will be posted on the West Valley City website where people can peruse the findings.  

“We’ll show the results to our city staff and city council,” McPeak said. Those two groups will then start this summer to develop a 20-year plan for the city based in part on what came out of the survey.